Service and support

With Media Super, you have a choice of convenient telephone, online and face-to-face services for assistance with your superannuation needs. Best of all, our friendly service and support staff are available to give you personal service when you need it.

Media Super’s experienced Relationship Managers are available around Australia to visit your workplace. They can assist with all your super questions and administration procedures to help take the hassle out of super for your business. Our Relationship Managers can also provide tailored educational workshops or one-on-one meetings for your staff. If you receive a lot of questions about super from your staff, this may be useful – or you can promote it as a staff benefit.

Call us on 1800 640 886 to arrange a visit.

Let us answer your employees’ questions about their super. Our Relationship Managers can facilitate comprehensive, tailored educational seminars, covering topics such as retirement planning, salary sacrifice, co-contribution, investment choice and pensions.

Call us on 1800 640 886 to structure a session for your staff.

Alternatively, we hold general member seminars in most capital cities. See Seminars for a listing of upcoming dates.

Our friendly staff are available to assist you with your super questions. Call us on 1800 640 886, Monday to Friday, 8.30am to 5.30pm (EST).

We are committed to keeping you updated with information about your account and super changes that are likely to affect your business. We keep in touch through the Contribution Return each payment period, regular updates to our website, an Annual Record of Contributions, regular newsletters and quarterly e-newsletters.

Subscribe now to our quarterly e-newsletter, for regular updates on changes to superannuation that could affect you.