'Find my Super' temporarily unavailable online

22 May 2020 By Media Super Team

The ‘Find my super’ functionality on the member secure site is currently unavailable. 

Members wanting to find and combine superannuation accounts can still do so by filling out the Combine and save form or through their myGov account. 

The ATO and APRA advised that they have temporarily disconnected the system for all funds while they look into concerns about potentially fraudulent activity related to online account creation. They will be working with ASIC and AUSTRAC and the superannuation industry to re-establish the service with improved controls and security. 

We thank members for their patience and will provide an update when the online functionality is available again.