What cover do I have?

When you join Media Super, either as an Employer-sponsored member or Personal account member, you generally qualify for automatic default insurance cover. The level of default cover you receive will depend on your membership type and your age. If you join as an Employer-sponsored member, your level of cover may also depend on any arrangements your employer has with us.

If you are unsure whether you have cover with Media Super, or how much cover you have, check your statement, call our Super Helpline 1800 640 886 or login to your online account.

Note: Members under the age of 25 and members with a balance under $6,000 are not eligible for automatic insurance cover. Refer to the Insurance Guide for information about the commencement of automatic insurance cover if this applies to you.

Can i change or cancel my cover?

Yes you can increase, amend or cancel your cover at any time.

To increase or amend your cover, complete the Application for insurance cover form and personal health statement.

To decrease your insurance cover, please complete the Insurance cancellation and reduction form. This form can also be used to cancel your cover.

You can cancel all or part of your insurance cover by:

  • logging in to your account online and heading to the 'Insurance' page
  • calling the Helpline on 1800 640 886

You can also increase or decline automatic insurance cover when you join Media Super by indicating your preference in the insurance section of the Member application form.

Getting your cover right

If your only insurance cover is the default cover, it may not be adequate for your circumstances. Working out exactly how much insurance you need can be complex.

Our fund-based Financial Planners* are here to help, with limited advice at no extra cost to you, the member.


*Media Super has engaged Industry Fund Services (IFS) ABN 54 007 016 195 AFSL No 232514 to facilitate the provision of financial advice to members of Media Super. Advice is provided by one of our Financial Planners who are Representatives of IFS. Fees may apply. Further information about the cost of advice is set out in the relevant Financial Services Guide, a copy of which can be obtained by calling IFS on 1300 138 848. IFS is responsible for any personal advice given to you by its Representatives.