Helpline receiving high volume of calls

The Helpline is currently receiving a high number of calls, as members receive their annual benefit statements. Wait times are higher than usual.
If your enquiry is not urgent, you may want to send your enquiry via secure email through your online account.
We appreciate your patience and understanding during this busy time.

How to use Employer Portal

Media Super has upgraded the way you pay your employees’ superannuation contributions. MercerSpectrum has been replaced by Media Super Employer Portal, which is an Australian Tax Office compliant superannuation clearing house solution provided by SuperChoice.

Once you’ve activated your account, you’re ready to transact on Media Super Employer Portal and start submitting super contributions for your business!

Need help?

Here’s a training session video to help you work through the first steps of using Media Super Employer Portal.

These guides will help you set up Media Super Employer Portal and submitting contributions:

If you have any questions, please call our Employer Helpline on 1800 640 886 or get in touch by emailing media.support@esuper.com.au.