Helpline receiving high volume of calls

The Helpline is currently receiving a high number of calls, as members receive their annual benefit statements. Wait times are higher than usual.
If your enquiry is not urgent, you may want to send your enquiry via secure email through your online account.
We appreciate your patience and understanding during this busy time.

Target Market Determinations

A Target Market Determination (TMD) describes the target market for a financial product and relevant conditions in relation to the distribution of the product to consumers. It also includes the events or circumstances where we may need to review our products and the TMD.

Under the Corporations Act 2001, we are required to have a TMD for all of our products, except the MySuper product.

TMDs are designed to help consumers obtain appropriate financial products. We need to design products that are appropriate for our target markets and are consistent with the likely objectives, financial situation and needs of our target markets.

Superannuation Product

This TMD describes the target market for the Media Super Superannuation Product and is only related to choice (not MySuper) investment options in this product. The product is public offer and available to employed and personal members.

View the Superannuation Product TMD

Pension Product

This TMD describes the target market for the Media Super Pension Product, which is a choice product. The product is public offer.

View the Pension Product TMD

We're here to help

If you have any questions about the Media Super TMDs, please call the Helpline on 1800 640 886 or lodge an enquiry through your account online.


Please note, a TMD is not a Product Disclosure Statement and is not a summary of the product features or terms of the product. It does not consider your personal objectives, financial situation or needs and is not intended to provide financial advice. Before you make any decisions to invest in a Media Super superannuation or pension product, you should carefully read the relevant Product Disclosure Statement.