Contact us

Contact us

If you're a member, employer, or looking to join Media Super, our team is here to help. Find the best way to contact us for your enquiry, whether it's by phone, online, email or mail.

Member Services

Call  1800 640 886 and follow the prompts.

If you're calling from overseas, dial  +61 2 8571 6500.

Our team can help you with questions about your super account, including investment options, insurance and advice.

  • The Member Services team is available Monday to Friday between 8am and 8pm (AEST/AEDT), except for national public holidays.
  • Advice Services, providing limited personal advice are available between 8.30am and 6pm (AEST/AEDT).

Employer Services

Call  1800 640 886 and follow the prompts.

Our dedicated Employer Services team can help you with questions about your super responsibilities and admin and troubleshoot any issues you're having making payments.

  • You'll need your ABN and the email address registered to your account.
  • The Employer Services team is available Monday to Friday between 8am and 8pm (AEST/AEDT), except national public holidays.

Visit Us

  • Victoria

    Open 9am-5pm (local time), Monday to Friday

    Level 19, 130 Lonsdale Street, Melbourne 3000

    Check in with Wesley Place concierge on the ground floor. You will need to show ID to access the Melbourne front counter. Your driving licence, passport, Media Super member card are acceptable.

    Get directions - Melbourne front counter

  • New South Wales

    Open 8.30am-4.30pm (local time), Monday to Friday

    Level 25, 44 Market Street, Sydney

    Our office is on the corner of Market and York street and you need to enter the building via the York street entrance.

    Get directions - Sydney front counter

  • Queensland

    Open 8am-4pm (local time), Monday to Friday

    Level 3A, 300 Adelaide Street, Brisbane

    Get directions - Brisbane front counter

  • South Australia

    Open 9am-5pm (local time), Monday to Friday

    Ground floor, 50 Flinders St, Adelaide

    Get directions - Adelaide front counter

  • Western Australia

    Open 9am-4pm (local time), Monday to Friday

    Level 1, 82 Royal Street, East Perth

    Get directions - Perth front counter

General enquiries

For all general enquiries, send our team an online enquiry and we will be in touch.

Email or write to us

Email us at

If you need to send us a completed form or documents, please send them to:

Media Super
Locked Bag 5056
Parramatta NSW 2124

To contact the Privacy Officer or Complaints Officer, please write to the appropriate officer at the above address.

Accessing our Interpreter service is easy through Media Super

It’s important that our members can access information about their account and entitlements at any given time. We provide the tools to assist members who come from a non-English speaking background with an interpreter service.
  • Our interpreter service

    The interpreter service is available between 8:00am-8:00pm AEST/AEDT, Monday to Friday. The interpreter can speak with the member directly, or their chosen representative.

    Step 1 – Call our service centre on 1800 640 886.

    Step 2 – Ask to speak to an interpreter and have the member details handy.

    Step 3 – It might take a few minutes but the Media Super consultant will get the interpreter on the phone.

    Step 4 – Once the security checks are complete, the member and/or their representative can ask any questions about their account and the answers will be translated.

     Languages available are:

    • Arabic
    • Chinese (simplified)
    • Croatian
    • Greek
    • Filipino
    • Korean
    • Punjabi
    • Vietnamese

Find your local Media Super Coordinator

  • Victoria

    Office Address
    Level 19 (Reception)
    130 Lonsdale Street
    Melbourne 3000

    Graeme Barlow0400 045 448
    Peter Muldeary0419 594 794
    Luke Petersen0448 895 199
    Eamonn Wolfe0429 801 553
    Gerard Benstead0437 942 826
    Nathan Stott0419 500 465
    Tim Jovic0437 467 840
    Glenn Musgrove0401 990 024
  • New South Wales

    Office Address
    Level 25, 44 Market Street
    Sydney NSW 2000

    Mansour Razaghi0439 658 017
    David Curtain0437 069 733
    Michael Hopper0439 073 265
    Richard Dietmann0429 449 078
    Mark Greenfield0409 798 686
    Darren Taylor0492 133 143
    Robert (BOB) Byrne0448 215 598
    Ray Wynne0448 726 305
    Troy Davis0484 282 962
  • Queensland

    Office Address
    Level 3A, 300 Adelaide Street
    Brisbane QLD 4000

    Tracie Wilson0448 950 708
    Johnny Lomax0437 954 187
    Mick Huddy0419 555 261
    Ricky Luke0498 456 574
  • North Queensland

    Office Address
    Unit 2, 31 Thuringowa Drive
    Kirwan QLD 4817

    Andrew Clark0419142761
    Wal Giordani0419 721 045
  • South Australia

    Office Address
    Ground floor,
    50 Flinders Street
    Adelaide SA 5000

    Luigi Andreoli0422 575 555
    Philip Milne0412 406 348
  • Western Australia

    Office Address
    Level 1, 82 Royal Street
    East Perth WA 6004

    Don Fowlie0417 971 593
    Philip Milne0412 406 348
  • Tasmania

    No front counter service available

    Please contact us on 1300 361 784

  • ACT

    Office Address
    2 Badham Street
    Dickson ACT 2602

    Adrien Baldwin0437 014 529
    Josh Nichol0427 427 605
  • Northern Territory

    Office Address
    G01/29 Daly Street
    Darwin NT 0800

    Luigi Andreoli0422 575 555