Early access to super applications

If your application through myGov for an early release payment is approved by the ATO, they will send you a confirmation and notify Media Super. We will generally process your payment within five business days. Read the full details about timing and info to check before applying.

Significant event notices

A summary of significant changes and events from the last two years that may affect your account, including changes to fees, insurance cover and investment.

Media Super keeps our members informed of material changes and significant events that may affect their accounts. This includes information about changes to fees and charges, insurance cover or premiums, or investment option changes.

We generally send members Significant Event Notices (SEN) by mail, although changes impacting a small group of members may be sent by email. SEN are also available to download from this page.

For complex changes, such as major changes to insurance cover or legislative changes, more information can also be found on the blog.

Changes announced in SEN are incorporated in subsequent releases of the relevant Product Disclosure Statement.

The SEN below were issued in the last two years.

Notice date 17.3.20

Nature of Event or ChangeImpact of the change
Commencement of automatic insurance for members who joined Media Super under age 25Younger members joining Media Super aren’t provided with automatic Death, Total and Permanent Disability (TPD) and Income Protection insurance as you did not meet the eligibility criteria.

These insurances would have commenced on or after a younger member's 25th birthday (subject to conditions), however new legislation commencing on 1 April 2020 called Putting Members Interests First (PMIF) means that younger members with a balance below $6,000 will not be eligible for automatic insurance when you turn 25.

More information: Download notice.

Notice date 11.2.20

Nature of Event or ChangeImpact of the change
Unlisted Infrastructure investment option is closingThe Unlisted Infrastructure investment option will be closing effective 31 March 2020. Both super and pension members invested in this option will be affected.

Affected members have been sent the Notice and have until 27 March 2020 to switch out of Unlisted Infrastructure.

If we have not received direction from you as to your new investment option by the above date, your allocation to Unlisted Infrastructure will be replaced with an allocation to the Balanced* option effective Wednesday 1 April 2020.

More information: Download notice for Super member or Pension member.


* We are required by to transfer you into our default investment option which is the Balanced option if you do not make a new investment choice. It should be noted that the Balanced option has a different risk and return objective to that of Unlisted Infrastructure, which you should take into consideration.

Notice date 12.11.19

Nature of Event or ChangeImpact of the change
Income Plus investment option is closingThe Income Plus investment option will be closing effective 5 February 2020. Both super and pension members invested in this option will be affected.


Affected members have been sent the Notice and have until 31 January 2020 to switch out of Income Plus.

If we have not received direction from you as to your new investment option by the above date, your allocation to Income Plus will be replaced with an allocation to the Balanced* option effective Wednesday 5 February 2020.

More information: Download notice for Super member or Pension member.


* We are required by to transfer you into our default investment option which is the Balanced option if you do not make a new investment choice. It should be noted that the Balanced option is a higher risk option to that of Income Plus, which you should take into consideration.

Notice date 20.9.19

Nature of Event or ChangeImpact of the change
Changes to Investment fees, Indirect Cost Ratios and Property Operating CostsInvestment fees, Indirect Cost Ratios and Property Operating Costs have been updated effective 1 July 2019, with changes to numerous investment options. Please see the Significant Event Notice for full details.
Change to advice feeThe Advice fee for personal advice will be $350 per hour, effective 1 July2019.
Change to family law benefit splitThe family law benefit split has changed to $18.45, effective 1 July 2019. Please see the Significant Event Notice for full details.
Change to exit feeMedia Super will no longer charge an exit fee to members requesting full or partial withdrawals, exiting or rolling over to other funds, effective 1 July 2019.
Introduction of low balance fee capEffective 1 July 2019, total combined admin fees, investment fees and indirect costs for accounts below $6000 will be capped at 3% for the financial year. Please see the Significant Event Notice for full details.
New investment option - Indexed BalancedEffective 1 July 2019, Media Super has introduced a new investment option called Indexed Balanced. For further information, please see the Investment Guide.
Changes to investment optionsVarious changes to asset domicile type, asset listing type, benchmark strategic asset allocation and asset allocation type took effect for a number of investment options from 1 July 2019. Please see the Significant Event Notice for full details.
Policy changesMedia Super's Eligible Rollover Fund policy has been updated, effective 17 May 2019.
Media Super's Environmental, Social and Governance (ESG) Policy has been updated, effective 1 July 2019.

Please see the Significant Event Notice for details.
Legislation changesProtecting Your Super (PYS) Legislation came into effect on 1 July 2019.

Cancellation of insurance on inactive accounts (super members only):
Under the legislation, Media Super is required to cancel the insurance of members, regardless of balance, if their account is inactive.

Transfer of inactive accounts to the ATO:
The legislation requires Media Super to transfer all inactive low-balance accounts to the ATO.

Please see the Significant Event Notice for full details of these legislation changes, including criteria for each measure.

More information: Download notice

Notice date 24.5.19

Nature of Event or ChangeImpact of the change
Transfer of inactive accounts to AUSfund on 14 June 2019Due to recent legislation changes, accounts considered inactive* will periodically be transferred to AUSfund, an Eligible Rollover Fund (ERF) in accordance with our ERF policy. The first transfer will take place on 14 June 2019.

Affected members wishing to remain with Media Super have been sent the Notice and have until 7 June 2019 to reactivate their account.

Inactive members who do not reactivate their account will have their account transferred to AUSfund on 14 June 2019 and will no longer be a Media Super member.

AUSfund will attempt to identify if a member has an active account with another fund participating in its cross fund matching program. If an active account is identified, the member’s account will be transferred there.

If no active account is identified, the member’s account may be transferred to the ATO, in accordance with the legislation. It will be the member’s responsibility to claim it back from the ATO.


*Inactive for ERF purposes means, in the last 16 months, Media Super has not received a contribution into your account, your account balance is less than $6,000; and you haven’t made any updates to your account details, such as changing investment options, insurance cover, or making or amending a binding beneficiary nomination.

More information: Download notice

Notice date 1.2.19

Nature of Event or ChangeImpact of the change
Change to the Direct Investment option's service providerMedia Super’s Direct Investment option is currently provided by arrangement with Macquarie Investment Management Limited (MIML) ABN 66 002 867 003 AFSL 237492. From 13 February 2019 this will change to OneVue Wealth Services Limited (OneVue) ABN 70 120 380 627.

For existing Direct Investment investors - from 20 January to 13 February 2019 a Limited Service Period (LSP) will be in place to allow the transition of service providers.

The Direct Investment option will be closed to new investors from 16 January 2019 to allow both providers sufficient time to complete outstanding requirements ahead of the transition.
Changes to the Direct Investment productVarious changes to share arrangements, investment and brokerage fees and term deposit arrangements. The term deposit option will be temporarily closed to members for new term deposits from 18 December 2018, and will re-open along with the 12 month option once the LSP has concluded. Please see the Significant Event Notice for full details.

More information: Download notice

Notice date 19.12.18

This notice was revised on 1 February 2019. Please refer to the above Significant Event Notice for details.

Notice date 1.9.18

Nature of Event or ChangeImpact of the change
Change to Administration feeThe administration fee will be $1.25 per week, or $65 p.a. (unchanged), plus 0.15% of the member's account balance, which is an increase from 0.10% p.a. This change is effective 1 December 2018.

Media Super will apply an administration fee cap of $600 p.a. in relation to the 0.15% fee for both super and pension members, which will generally be effective for balances of $400,000 or greater.
Changes to investment optionsVarious changes to asset domicile type, asset listing type, benchmark strategic asset allocation and asset allocation type took effect for a number of investment options from 1 July 2018. Please see the Significant Event Notice for full details.

Please note, infrastructure assets for the Balanced, Growth, Stable and Unlisted Infrastructure investment options have an asset listing type of Unlisted.
Changes to indexed fees and costsA number of fees are indexed at 1 Aprl each year. These fees are a component of the Direct Investment option investment fee, Exit fee, Family law application for information fee and Family law benefit split fee. View current fees for super accounts and pension accounts.
Changes to Investment fees and Indirect Cost RatiosInvestment fees and Indirect Cost Ratios have been updated effective 1 July 2018, with changes to numerous investment options. Please see the Significant Event Notice for full details.
Changes to advice feeThe Advice fee for persoanl advice will be $337 per hour, effective 1 October 2018.
Changes to complaints handlingThe Superannuation Complaints Tribunal (SCT) will stop accepting complaints after 31 October 2018. The Australian Financial Complaints Authority will start receiving complaints from 1 November 2018. See the Complaints Procedure page for further information.
Change of administration for early release of superThe administration for the release of superannuation on compassionate grounds has changed from The Department of Human Services to the ATO, effective 1 July 2018.
Introduction of First Home Super Saver schemeEffective 1 July 2018, members can use their pre- and post-tax voluntary contributions to save money in super and withdraw it to purchase their first home. This will be administered by the ATO.
Downsizing contributionsEffective 1 July, members over 65 can contribute up to $300,000 from the sale of their house to their super. This will be administered by the ATO. Read 'New downsizer contribution takes effect' for more information.

More information: Download notice

Notice date: 1.9.18

Media Super has made a number of key changes to insurance arrangements, affecting Death, Total & Permanent Disablement, and Income Protection insurance cover. Some changes took effect on 1 July 2018, with further changes to take effect on 1 October 2018.

Key changes effective 1 July 2018:

  • Premium reductions for Death only, Death and Total and Permanent Disablement (TPD), and Income Protection (IP*) cover.
  • No automatic default cover for new members under 25 years of age.

Key changes effective 1 October 2018:

  • Extension of benefits to age next birthday 70 for TPD and IP*, also extension of death benefits to age next birthday 70 for future service percentage of salary cover.
  • Increase to maximum levels of cover for Death, TPD & Terminal illness.
  • Changes to TPD taper rate.
  • Changes to IP benefit period for claims if aged 63+.
  • Changes to IP benefit maximum payment for claims if aged 65+.
  • Changes to important TPD definitions.
  • Increase to overseas cover period for Death, TPD and IP cover.

* Except voluntary IP cover with a benefit period to age 65 remains unchanged.

If you have any questions about how the changes affect your insurance cover, or any general questions re your cover, please call the Helpline on 1800 640 886.

Further details of the insurance changes can be found in the Significant Event Notice - Insurance.