Helpline receiving high volume of calls

The Helpline is currently receiving a high number of calls, as members receive their annual benefit statements. Wait times are higher than usual.
If your enquiry is not urgent, you may want to send your enquiry via secure email through your online account.
We appreciate your patience and understanding during this busy time.

Product Disclosure Statements

Download our Product Disclosure Statements to read important information regarding your super or pension. If you would prefer hard copies of these documents, just contact us with your request.

  • Financial service guide

    PDS, Super PDS, Insurance PDS, Investment PDS, Retirement PDS 558.529 KB

    Financial service guide

  • Member guide

    PDS, Super PDS, Insurance PDS, Investment PDS, Retirement PDS 1.691 MB

    Member guide

  • Additional information about your super guide

    PDS, Super PDS, Insurance PDS, Investment PDS, Retirement PDS 7.92 MB

    Additional information about your super guide

  • Investment guide

    PDS, Super PDS, Investment PDS, Retirement PDS 1.626 MB

    Investment guide

  • Insurance guide

    PDS, Super PDS, Insurance PDS 2.346 MB

    Insurance guide

  • Direct investment guide

    PDS, Super PDS, Investment PDS, Retirement PDS 7.467 MB

    Direct investment guide

  • Pensions guide

    PDS, Retirement PDS 10.719 MB

    Pensions guide

  • Privacy policy

    PDS, Super PDS, Insurance PDS, Investment PDS, Retirement PDS 246.199 KB

    Privacy policy