Helpline receiving high volume of calls

The Helpline is currently receiving a high number of calls, as members receive their annual benefit statements. Wait times are higher than usual.
If your enquiry is not urgent, you may want to send your enquiry via secure email through your online account.
We appreciate your patience and understanding during this busy time.

Media super

About us

Media Super is the industry super fund for print, media, entertainment and arts, and broader creative industries. For more than 30 years we've been supporting our members, employers and our community of industries. Learn more about us and how your fund is managed.

  • Our story

    Our story

    Media Super is the industry super fund for print, media, entertainment & arts. Our story starts in 1987 and for more than 30 years we've been committed to helping our members achieve a comfortable retirement and supporting our community of industries.

  • Our community

    Our community

    Media Super has been working closely with the print, media, entertainment and arts industries for more than 30 years. We work with our industry partners to help them build vibrant, robust sectors. Find out more about how we work with and support our community.

  • Board

    Board

    Media Super's Board is responsible for setting the fund's strategic direction and oversees governance. The Board includes representatives from member and employer organisations in our member industries, as well as an independent Director.

  • Executive team

    Executive team

    Media Super's Executive team is responsible for implementing the fund's strategy, delivering products and services to help our members reach a comfortable retirement.

  • Board and leadership

    Governance

    Media Super is governed by a Trustee Board of Directors, with day to day operations managed by the executive. Find out more about Media Super's governance.

  • TMD tile

    Target Market Determinations

    A Target Market Determination is designed to help you obtain appropriate financial products. Read the TMDs for Media Super's superannuation and pension product.

  • I Stock 1098009480

    Annual Outcomes Assessment

    Media Super undertakes an Annual Outcomes Assessment to determine if we are promoting our members' financial interests. This helps members to better understand how the fund is performing for them, and to make informed comparisons and decisions about their retirement savings

  • Complaints

    Complaints

    Your feedback allows us to continually improve our processes, products and services to provide you with an even better experience and retirement outcome. We value your feedback and take all concerns and complaints very seriously.