Helpline receiving high volume of calls

The Helpline is currently receiving a high number of calls, as members receive their annual benefit statements. Wait times are higher than usual.
If your enquiry is not urgent, you may want to send your enquiry via secure email through your online account.
We appreciate your patience and understanding during this busy time.

Privacy Policy

Read Media Super's Privacy Policy to find out how we handle your personal information.

Media Super understands the importance of protecting your personal information and your right to privacy. Media Super is committed to meeting the requirements of the Australian Privacy Principles which are privacy standards supporting the Privacy Act 1998.

For information about the type of personal information we may collect, ways in which we may collect it and how we may handle or store such information, please read our Privacy Policy.