Helpline receiving high volume of calls

The Helpline is currently receiving a high number of calls, as members receive their annual benefit statements. Wait times are higher than usual.
If your enquiry is not urgent, you may want to send your enquiry via secure email through your online account.
We appreciate your patience and understanding during this busy time.

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Events & publications

Find out about our upcoming events and seminars, and access a range of publications about our operations.

  • How much cover do you need

    Seminars

    Find out about upcoming seminars and webinars, with topics ranging from retirement planning to broader financial wellbeing.

  • Resources

    Publications

    Learn more about your fund with our downloadable publications. Read how we're supporting our members and their industries with our annual reports and stay up to date with our newsletters. If you would prefer hard copies of these documents, just contact us with your request.

  • 20201116 early release impact on insurance account

    Significant event notices

    A summary of significant changes and events from the last two years that may affect your account, including changes to fees, insurance cover and investment.