Early access to super applications

If your application through myGov for an early release payment is approved by the ATO, they will send you a confirmation and notify Media Super. We will generally process your payment within five business days. Read the full details about timing and info to check before applying.

Ways we can help

It's our job to ensure you have the information you need to manage your super effectively, so you can work towards a comfortable and happy retirement. That's why we provide a wide range of services, tools, resources, and advice for our members.

If you've got questions, we've got answers

We understand that managing your super can be a complex and difficult process full of questions and important decisions to make. That’s why we provide a range of resources to help you.

Ways we can help

Call our Helpline on 1800 640 886

Our Helpline team* aren't just there to provide customer service, they can also provide limited advice on a number of topics.

If you need more complex advice they’ll refer you to one of our Financial Planners#, who can give you professional advice tailored to your needs and circumstances.

Remember, it doesn't matter whether your questions are simple or complex, it always pays to speak to someone before you make a decision regarding your financial future.

Call our helpline on 1800 640 886. Available between 8.00am and 7.00pm (AEST/AEDT) on weekdays.

Arrange an appointment with a financial planner

Make an appointment with a Media Super Financial Planner for a comprehensive health check on your super or pension. They can help you understand your options, review your situation, and help guide you towards a complete retirement solution.

Find a financial planner

Tools, calculators and resources

Our resources and online calculators are designed to help you better understand your super and plan for your retirement. Plan a budget, calculate the benefits of salary sacrificing into your super and more.

Browse our tools, calculators and resources

Seminars

We regularly conduct seminars to empower you with the knowledge you need to make smart decisions about your retirement savings and your broader financial wellbeing.

Find upcoming seminars

Seminars in the workplace

Media Super's experienced Business Development Managers are available around Australia to visit your workplace. They're on hand to help take the hassle out of super for your business by answering your questions and assisting with admin processes. Ask your employer to set up a workplace seminar for you and your colleagues today.

Learn more about seminars in the workplace

Fact sheets

Browse our collection of fact sheets for handy downloads full of answers to your questions.

Browse fact sheets

* Helpline Advisers providing general or limited advice are representatives of Mercer Outsourcing Australia Pty Ltd (MOAPL) ABN 83 068 908 912, AFS Licence 411980.

#Media Super Financial Planners are Authorised Representatives of Industry Fund Services (IFS) ABN 54 007 016 195 AFSL No 232514.

Unsure what to do next?

Give us a call. Our Helpline team can help you with your question, or connect you to someone who can. Available 8.00am to 7.00pm (AEST/AEDT) weekdays.