Early access to super applications closed 31 December 2020

Applications for early release payments due to COVID-19 are now closed and the ATO will not be accepting any further applications. Payments for applications submitted by 31 December 2020 will be made throughout January. Read full details of processing and payment timings.

Admin and payments

With Media Super, you can make your employee super contributions online with one of our easy to use and efficient payment platforms. Both platforms are suitable for employers with Media Super members, regardless of how many employees you have.

Employers are required by law to use digital, compliant systems when transacting with superannuation funds. Both of Media Super's platforms are SuperStream compliant. You'll find more information about SuperStream on the ATO website.

Admin and payments

Employer Portal

Employer Portal is a secure online superannuation payment solution (clearing house) that gives you the ability to pay all of your employees' super contributions through the one platform, regardless of their super fund or how many employees you have.

With Employer Portal, you can register multiple companies under the one user account. This allows you to pay contributions for numerous employers from a single account, and nominate to debit contribution payments from one or multiple bank accounts as recorded against each employer.

You can quickly and easily advise employee exits, new employees and contributions via a file upload, or choose to update employee details manually.

Employer Portal has a flexible payment option, allowing you to pay via direct credit or direct debit.

To register for Employer Portal, follow these quick steps.

Already registered? Log in to Employer Portal.


Employers who registered with Media Super before 2017 may still be using MercerSpectrum. The platform offers employers a superannuation clearing house facility where Media Super is the default fund. It allows you to make contribution payments to multiple funds and update employee details in one transaction.

Just key in your employees’ super contribution details or upload a data file directly from your payroll system, then make the payments using one client-initiated direct debit.

If you want to move to the Employer Portal platform, please call the Employer Helpline on 1800 640 886.

Small business clearing house

If you are a small business with less than 20 employees, and you don’t want to use Employer Portal, the Australian Tax Office (ATO) provides a free clearing house to satisfy your Super Guarantee (SG) obligations. You can register online for this service. For more information, visit the ATO website or phone 1300 660 038.

Changing details

Your employer details

Please notify Media Super in writing whenever there are changes to the key contact person, address, phone number or email address for your business.

You can do this by logging into your account or calling our Helpline on 1800 640 886.

By keeping us updated, we can make sure you’re receiving relevant information from us.

Your employee details

If your employees change their contact details or leave your employment, please update their information in your online account. This will ensure we can keep in touch with members about their super.

We're here to help

Have any questions about Employer Portal or MercerSpectrum, need some help, or want to know more about transitioning to one of our clearing houses? Call our Employer Support Team on 1800 640 886 between 9.00am and 5.00pm (AEST/AEDT), Monday to Friday.