Helpline receiving high volume of calls

The Helpline is currently receiving a high number of calls, as members receive their annual benefit statements. Wait times are higher than usual.
If your enquiry is not urgent, you may want to send your enquiry via secure email through your online account.
We appreciate your patience and understanding during this busy time.

Admin and payments

With Media Super, you can make your employee super contributions online with our easy to use and efficient payment platform, Employer Portal. Employer Portal platform is suitable for employers with Media Super members, regardless of how many employees you have.

Employers are required by law to use digital, compliant systems when transacting with superannuation funds. Media Super's platform, Employer Portal, is SuperStream compliant. You'll find more information about SuperStream on the ATO website.

Admin and payments

Employer Portal

Employer Portal is a secure online superannuation payment solution (clearing house) that gives you the ability to pay all of your employees' super contributions through the one platform, regardless of their super fund or how many employees you have.

With Employer Portal, you can register multiple companies under the one user account. This allows you to pay contributions for numerous employers from a single account, and nominate to debit contribution payments from one or multiple bank accounts as recorded against each employer.

You can quickly and easily advise employee exits, new employees and contributions via a file upload, or choose to update employee details manually.

Employer Portal has a flexible payment option, allowing you to pay via direct credit or direct debit.

To register for Employer Portal, follow these quick steps.

If you'd like some help navigating the Employer Portal system, our training video and handy guides will help you get started.

Already registered? Log in to Employer Portal.

Small business clearing house

If you are a small business with less than 20 employees, and you don’t want to use Employer Portal, the Australian Tax Office (ATO) provides a free clearing house to satisfy your Super Guarantee (SG) obligations. You can register online for this service. For more information, visit the ATO website or phone 1300 660 038.

Changing details

Your employer details

Please notify Media Super whenever there are changes to the key contact person, address, phone number or email address for your business.

You can do this by logging into your account or calling our Helpline on 1800 640 886.

By keeping us updated, we can make sure you’re receiving relevant information from us.

Your employee details

If your employees change their contact details or leave your employment, please update their information in your online account. This will ensure we can keep in touch with members about their super.

We're here to help

Have any questions about Employer Portal, need some help, or want to know more about transitioning to our clearing house? Call our Employer Support Team on 1800 640 886 between 9.00am and 5.00pm (AEST/AEDT), Monday to Friday.