Super Income Stream payments

A Cbus Super Income Stream (SIS) account gives you the flexibility to choose your preferred payment amount and frequency.

Due to Media Super merging with Cbus, Media Super Pension accounts have closed and been moved to a Cbus Super Income Stream.

We appreciate change can bring uncertainty. Please be assured all practical pension product options were scrutinised for benefits and the need to act in the best financial interests of our members.

For members with an existing Media Super Pension account, your benefits have been transferred to a new Cbus Super Income Stream and will continue to provide you with a regular pension payment. You will also enjoy additional benefits, such as:

  • Fortnightly payments in addition to monthly, quarterly, half-yearly and yearly options
  • Additional flexibility on how payments are drawn down from investments
  • Retirement Spending Planner and Cbus Advice Team.

Named Money Magazine’s Best Pension Fund for 2022, you’re in great hands with Cbus.

The information on this web page relates to the Cbus Super Income Stream (SIS)

With a Cbus SIS account, you can set up the amount and frequency of your payments to suits your needs and lifestyle.

Your payments will be credited directly to your nominated bank account or financial institution.

Pension payments

Choose the amount of income you receive

Minimum payments

A minimum payment applies each financial year, depending on your age and your account balance on 1 July of that year.

The Federal Government announced on 29 May 2021 that the temporary reduced minimum drawdown amounts have been extended until 30 June 2022. 

The reduced amounts were introduced last year due to the financial impacts of the COVID-19 pandemic and were due to return to standard levels on 1 July 2021. The standard minimum rates and the new, temporary minimum rates are shown in the table below.

AgeMinimum yearly payment as a percentage of account balance prior to March 2020Temporary reduced minimum yearly payment (for the 2019-20, 2020-21 & 2021-22 income years)
Under 654%2%
65 - 745%2.5%
75 - 796%3%
80 - 847%3.5%
85 - 899%4.5%
90 - 9411%5.5%

You can change your payment amounts and frequency at any time via your online account or by completing and returning the Change your income stream details form.

Important information about minimum payment amounts

If you choose the minimum payment amount, we’ll automatically adjust your income stream payments on 1 July each year to the minimum amount.

When you choose a specific amount, you’ll receive this amount each year unless you change it. If your payment falls outside of government limits, Cbus will adjust it accordingly.

Maximum payments

Fully Retired account

No maximum payment limit applies.

Transition to Retirement account

You can receive up to a maximum of 10% of your account balance each year

Choose a payment frequency that suits your lifestyle

With Cbus, you can choose the frequency of your regular payments – monthly, quarterly, six-monthly or yearly. And you can choose the month you’d like your payments to commence. You can change the frequency of your payments at any time via your online account or by completing and returning the Change your income stream details form .

You can choose to have your income payments paid:


Payment date

Fortnightly (default)

Every second Friday

Monthly, quarterly, half-yearly, yearly

15th or 28th of the month

You can’t choose an annual payment date of 15 July because your 1 July account balance isn’t available at that date. If you don’t nominate a frequency, you’ll be paid fortnightly.

You’ll continue to receive payments until the money in your account runs out.

Need to make additional withdrawals?

We never know what life's going to throw at us. There may be times when you need extra money to cover unexpected curve balls that come your way, or maybe you're planning a trip or renovations.

Fully Retired members are able to make lump sum withdrawals in addition to their nominated payment amount.

Transition to Retirement members aren’t generally allowed to make lump sum withdrawals (commutations) above 10% unless the money is used to:

  • Pay out an unrestricted non-preserved benefit
  • Pay a super contributions surcharge
  • Pay an excess contributions tax assessment
  • Effect a payment split under Family Law
  • Purchase another non-commutable income stream*
  • Pay a benefit to beneficiaries when you die
  • Rollover directly to a different super fund.

* A non-commutable income stream is one that cannot be converted into a lump sum. This generally means you cannot take your benefits as a lump sum cash payment while you are still working. You must take your super benefits as regular payments.

Making a withdrawal is simple

You can submit your request online (the daily online withdrawal limit is $25,000) or by completing a SIS withdrawal form at Withdrawal requests are normally paid within five working days of the processing (valuation) date. At the end of the financial year payments may take a little longer to maximise value to your account.

Fully Retired members can make partial lump sum withdrawals at any time.

Transition to Retirement members aren’t generally allowed to make lump sum withdrawals (commutations) above 10% unless they meet one of the criteria outlined above.

Members under the age of 60 should be aware that there may be tax implications for making additional lump sum withdrawals

Adding to your SIS account

Once you have opened a Cbus SIS account, you won't be able to add any additional funds to that account. If you want to add funds to your SIS you may be able to:

  • Open a separate SIS account with other money you have invested in super, or
  • Roll your existing SIS account back into a super account, add your additional money, and then transfer the larger balance to a new SIS account.

We recommend that you seek advice from a financial advisor before making a decision, so that you understand the potential financial, taxation and social security implications.

Advice Services for members

Call and speak with an adviser today. It’s no additional cost and our advisers can help you understand your options, what you need to consider before making any changes and provide a personal recommendation on topics like which investment option to choose, super contributions or starting a Super Income Stream. Advice Services are ready to take your call from 8:30am to 6pm Monday to Friday (AEDT/AEST), Call us on 1800 640 886 (option 4) to get the ball rolling or visit