Important merger information for Super members who had Direct Investment

There have been changes to your Media Super Account

The Significant Event Notice outlines the changes in detail. You should also read the notice with general information that relates to your  Media Super superannuation account. There are a number of important changes including a Limited Services Period where some of our services will not be available as we complete the merger.

Significant Event Notice, Members invested in the Direct Investment option (DIO) at the time of merger, issued 23 February 2022.

Important dates for Super members who had the Direct Investment option

Transaction typeCut-off date – last day to direct Media Super to switch your investment and transfer all your assets out of the DIOCbus Self Managed transactions become available
DIO transactions3 April 2022N/A
Self Managed transactionsN/A26 April 2022

Is there anything you need to do?

Read your Significant Event Notice for more information.

Have questions or need advice?

If you chose to invest in Cbus Self Managed, your Media Super account has closed and a new Cbus account has been opened.

Members who have transferred to Cbus Self Managed

You can contact Cbus for all your questions about your new Cbus account:

Call: 1300 361 784from 8am to 8pm (AEST/AEDT), Monday to Friday.

Visit in person in Adelaide, Brisbane, Melbourne, Perth and Sydney. Details:


Mail: Cbus, Locked Bag 5056, Parramatta NSW 2124

If you chose to transfer to the new Media Super Division, use the below contact details.

Media Super Division

You can contact Media Super for all your questions about your account:

Call:1800 640 886 from 8am – 8pm (AEST/AEDT), Monday to Friday.

Mail: Media Super, Locked Bag 5056, Parramatta NSW 2124.

If you need more complex advice, we can arrange for you to speak to a financial planner.